Employee Relations

  • Conducting Effective Employee Investigations

    - Jan 21, 2017
    Have you ever watched TV detectives during an interrogation of a suspect wittingly come back with clever questions to a suspect’s statements that in the end result in the suspect tripping themselves up and getting caught...
  • 3 Tips for More Productive Performance Discussions

    - Jan 21, 2017
    Regardless of whether its a public or private sector supervisor/manager, performance discussions can be a harrowing experience for most. Here are some tips that you can provide to your customers to help them smoothen the flow of their performance meetings: Have...
  • Another Employee Engagement Post…

    - Jun 20, 2016
    Do you ever get tired of buzzwords being thrown callously around by people who probably are using them way too often? Can’t think of an example? Let me help you…try employee engagement…a term used by every...
  • A Second-Class Employee

    - Feb 18, 2015
    Not too long ago, an employee said to me that they were tired of being treated “like a second-class employee” by me…and it honestly made me second guess myself as a manager. Of course at the...
  • Holiday or Holy Day?

    - Dec 22, 2014
    From the Project archives…tips on helping employees keep their religious observances during the Holidays....Read More
  • 3 Tips for Performance Reviews

    - Dec 6, 2014
    ’Tis the season! Yes…it’s Christmas time, but it’s also performance review season for many of us, or if your company runs off of some weird fiscal year it may also be mid-year review time. Unlike the...
  • Social Styles & Versatility

    - May 21, 2014
    I had the opportunity to give a training session on Social Styles and communication today. As a manager, it’s one of my favorite learning topics and probably one of the most difficult ones to implement effectively. Yet...
  • Dealing With Workplace Negativity

    - Apr 7, 2014
      Have you ever found yourself in an unpleasant situation at work and instead of speaking up about it, you kept things to yourself? Do you remember how that made your feel? Angry? Perhaps frustrated? Maybe...
  • Social Styles in Today’s Communication Model

    - Mar 24, 2014
    “According to the U.S. Department of Labor, minorities such as African Americans, Asian Americans, Native Americans, and Hispanics represented just 7.6 percent of the total workforce over 50 years ago. According to U.S. Department of Labor...
  • Enough With The Corporate Double-Talk Already…

    - Jan 3, 2014
    Ok…I’m sure you’ve all heard the “our employees are our most valued asset” line, am I right? I’ll be the first to tell you, that’s a crock of shit. Most employers (especially in retail) know that...